Terms of Use

Near Me Voucher Onboarding Platform · Version 16 October 2026

1. Who we are

The Near Me Voucher Onboarding Platform ("the Platform") is operated by Ideas Media ("we", "us"). Contact: .

2. An independent tool

The Platform is an independent tool that helps sales agents prepare merchant onboarding documents and voucher images for the TNG eWallet "Near Me" voucher programme. It is not operated, owned or endorsed by TNG Digital Sdn Bhd. "Touch 'n Go", "TNG eWallet" and "Near Me" are the names and trademarks of their owners and are used here only to describe what the documents are for.

Whether a merchant is accepted, and on what terms, is decided by TNG Digital alone. We do not guarantee that any submission will be approved, listed or paid.

3. Your account

• An account is for one person. Do not share your password or let others use your account.
• Give us your real name and a mobile number you use. You are responsible for everything done under your account.
• Tell us straight away if you think someone else has used your account.

4. Merchant information you enter

• Before you enter or upload a merchant's details, documents, photos or signature, you must have the merchant's permission, and you must tell them how their information is used (see our Privacy Notice).
• Everything you enter must be true and complete. Never use fake, borrowed or altered documents, NRIC numbers, bank details or signatures. The signature must be the merchant's own.
• Details read automatically (by scanning or AI) and documents filled in automatically can contain mistakes. You must check everything on the Review step before you download or submit. You are responsible for what you hand over.

5. Tokens and payment

• The Platform runs on tokens. Tokens are bought by arrangement with us and paid manually; they are added to your account once your payment is received.
• The first download or submit of a case uses 1 token and locks that case: nothing in it can be changed afterwards. Downloading the same files again stays available. To change a locked case you make a copy (Duplicate), which is a new case and uses its own token at its first download.
• Tokens are non-refundable, have no cash value, cannot be transferred to another account, and do not expire while your account is active.
• Prices of token packages may change; tokens you already have are not affected.
• Free or demo tokens and unlimited accounts are given at our discretion and can be withdrawn.

6. Fair use — what is not allowed

• Reusing a paid case for a different merchant, or changing generated files outside the Platform to make paperwork for another merchant.
• Trying to get around tokens, the review step, the case lock or any other limit; opening several accounts to collect free tokens.
• Copying, reverse-engineering or reselling the Platform, or accessing it with automated tools.
• Uploading anything unlawful, or anything that is not the merchant's own.

Activity on the Platform (edits, versions, downloads and tokens used) is recorded to keep it fair. If we find misuse, we may suspend or close the account and cancel unused tokens without refund, and we may report fraud to the authorities.

7. Your content and ours

Merchant details, documents and images remain the property of the merchant or of you. You allow us to store and process them only to provide the Platform. The Platform itself — its software, design, templates and text — belongs to us.

8. No warranty

The Platform is provided "as is" and "as available". We work to keep it accurate, secure and running, but we do not promise it will be error-free or uninterrupted, or that generated images and documents will meet every requirement of TNG Digital or any other party.

9. Limit of our liability

To the extent the law allows, we are not liable for any indirect or consequential loss — including lost commission, lost business, or a rejected or delayed submission — arising from your use of the Platform. Our total liability to you for any claim is limited to the amount you paid us for tokens in the three (3) months before the claim. Nothing in these Terms limits any right you have that cannot be limited by law.

10. Changes and closing

We may update these Terms. When we make an important change we will ask you to accept the new version before you continue. You may stop using the Platform at any time. We may suspend or end the service with reasonable notice.

11. Law

These Terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction.

Questions about these Terms: .